Adding javascript event handler for Zoho ASAP Widget [closed]

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Closed 6 days ago.

We have installed the Zoho ASAP Widget on our page. That is working as expected.

From their documentation https://www.zoho.com/desk/developers/asap/#open-the-addon
We can create a button or link that can open/close the widget flyout

or link to specific articles in the knowledge base like in this example code here:

I tried putting the “var openApp….” section in a javascript section and the “<span onclick…” in an HTML section on the page I’m trying to host. When I click “View Demo” I get an error in the browser console.

openApp is not a function at HTMLSpanElement.onclick

How do I incorporate this into my page?